Thank you for visiting the website operated by Simon Electrical Equipment Joint Stock Company Vietnam. We respect and are committed to protecting your privacy. Please read the Privacy Policy below to better understand the commitments we make to respect and protect the rights of our visitors.

We will keep your information for as long as required by law. You can access the website and browser without having to provide personal details. At that time, you are anonymous and we cannot know who you are if you are not signed in to your account.

1. Personal Information Collection

We will collect your personal information when you want to place an order on the web including: title, name, gender, date of birth, email, address, shipping address, phone number, fax, payment details, card payment details or bank account details.

We will use the information you have provided to process your order, provide the services and information requested through the website and upon your request. Furthermore, we will use such information to manage your account; verify and execute transactions online, audit data downloads from the web; improve site layout and content and tailor it to users; identify visitors to the web, study demographics, send information including product and service information, if you do not show signs of refusal. If you do not wish to receive any of our marketing communications, you may opt-out at any time.

We may pass on names and addresses to third parties for your delivery (for example to a courier or supplier).

Online payments will be processed by our International Network agents. You only provide us with accurate, non-confusing information and must notify us of any changes.

2. Scope of information use

Personal information collected will only be used within the company. We may disclose personal information collected from customers to third parties, such as our agents and other service providers, in order to provide the best service to our customers.

We will endeavor to ensure that any of the above mentioned employees, officers, agents, consultants or third parties involved in the collection and processing of customer information are aware of and understand understand this Privacy Policy.

We may use your personal information for market research, details will be hidden and only used for statistics. You may refuse to participate at any time. Any responses to surveys or polls that we need you to do will not be passed on to third parties. The only thing required is to reveal your email if you wish to participate. Responses will be saved separately from your email.

We may use this information to contact customers directly in the form of: sending open letters, orders, thank you letters, information about promotions, new products and services, ... any what to do with companies. If you do not wish to receive these communications, please click the opt-out link in any email we send you. We will stop sending information within 7 days of receiving your response. If it is not clear, we will contact you.

We will continue to anonymize user data on the website and use it for a variety of purposes, including determining the user's location and using certain aspects of the website or the link contained in an email. to the user and make such anonymized data available to a third party publisher. However, this data is not capable of identifying individuals.

3. Information security

We take appropriate technical and security measures to prevent unauthorized or unlawful access or loss or destruction or damage to your information. When we collect data on the web, we collect your personal details on a secure server. We use a firewall for the server. When collecting electronic payment card details, we use encryption using Secure Socket Layer (SSL). When we cannot guarantee 100% security, SSL makes it difficult for hackers to decrypt your information. You should not send us your full credit or debit card details unencrypted. We maintain physical and electronic safeguards in connection with the collection, storage and disclosure of your information. Our secure procedures mean that we may sometimes ask for identification before disclosing personal information to you.

We recommend that you do not give payment details to anyone by email, we are not responsible for any loss you may incur in exchanging your information over the internet or email.

You absolutely do not use any program, tool or other form to interfere with the system or change the data structure. It is strictly forbidden to distribute, propagate or encourage any activities to interfere, destroy or infiltrate the data of the website system. Any violation will be stripped of all rights and will be prosecuted before the law if necessary.

All transaction information will be kept confidential, but in case of request by law enforcement, we will be forced to provide this information to law enforcement agencies.

The terms, conditions and content of this website are governed by the laws of Vietnam and reviewed by the competent Vietnamese courts.

4. Customer benefits

You have the right to request access to your personal data, have the right to ask us to correct errors in your data at no cost. You have the right at any time to ask us to stop using your personal data for marketing purposes.

For more details or questions, please contact us at the support phone number: 0968.111.900 or email us at the following email address:

Working time: Monday - Friday: 08:00 - 17:30
Saturday: 8:00am - 12:00pm

Sincerely thank!